Alcatel-Lucent Enterprise

Customers who purchase Alcatel-Lucent Enterprise products through Alcadis are entitled to support from Alcatel-Lucent Enterprise.

Alcatel-Lucent Enterprise support is available in the following ways:

• Phone: +800 02 00 100
• Chat: Support Chat
• Community: Forum
• Knowledge Base: FAQ

Alcadis Support

If more extensive support is required for configuration and integration, partners can consider using Alcadis Technical Support. Upon request, a proposal and quote will be provided for technical assistance.

Events

Alcadis regularly organizes training sessions, seminars, and webinars in cooperation with Alcatel-Lucent Enterprise. Please check the calendar on our website for the latest training courses.

Downloads

All products sold by Alcatel-Lucent Enterprise include 90 days of free access to the latest software updates. After this period, software files are only accessible if the purchased product has a valid support contract. Alcatel-Lucent Enterprise partners can access the software via the business portal. Customers without partner status can request access to the latest software files using the form below: